Frequently Asked Questions

Answers for distributors, contractors and project buyers

Commercial terms are confirmed according to product model, configuration and order quantity.

Are you a manufacturer or trading company?

Wilsolar presents factory facilities, production workflow and remote video verification so buyers can perform supplier due diligence.

Do you support OEM and ODM?

Yes. Logo, labels, packaging, appearance and selected technical configurations can be discussed depending on model and quantity.

What is the minimum order quantity?

MOQ varies by product, configuration and packaging. Exact terms are provided with the selected model quotation.

How long is the production lead time?

Lead time depends on sample confirmation, customization, quantity and current production schedule.

Can you provide certificates and test reports?

Applicable documentation is matched to the exact product model and destination requirement.

How do I receive a quotation?

Send the application, country, required specification, quantity and target delivery date through the contact page.

Can I arrange a video factory inspection?

Yes. Submit your time zone and preferred time, and the team will confirm availability.

What is an integrated solar street light?

An integrated solar street light is an all-in-one unit that combines the solar panel, LED module, LiFePO4 battery and intelligent controller in a single streamlined housing. It operates with zero electricity cost and requires no grid connection.

How long do solar street lights last?

The LED modules are rated for over 50,000 hours of operation. The LiFePO4 battery typically serves 3-5 years and is replaceable, and the aluminum alloy housing is built for long outdoor service.

What battery type do your solar lights use?

We use LiFePO4 (lithium iron phosphate) batteries, selected for long cycle life, stable performance and safety across a wide operating temperature range.

What is the IP rating of your solar lights?

Our integrated solar street lights are available with IP65 or IP66 rainproof protection depending on the model, suitable for outdoor installation in demanding environments.

What warranty do you provide?

Warranty terms are confirmed with each model quotation. Our standard coverage applies to the integrated light unit, and battery warranty terms are stated separately for the selected configuration.

How do I choose the right wattage and configuration?

Send us the road width, pole height, required operating hours, country and local sunshine conditions, and expected quantity. We will recommend the matching wattage, panel and battery configuration.

Do you ship worldwide?

Yes. We coordinate export packing, documentation and shipment worldwide. Delivery time depends on the destination and order volume.

What are your payment terms?

Payment terms are confirmed per order and follow standard export practice such as T/T. Details are provided together with the quotation.

Can I order samples for testing?

Yes. Sample orders are available for testing and evaluation before mass production, subject to model and configuration confirmation.

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